Privacy Policy

Last updated: January 2026

1. Introduction

Trovix Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Data: Name, email address, phone number, and postal address when you contact us or request a quote.
  • Project Information: Details about your property and project requirements.
  • Usage Data: Information about how you access and use our website.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide quotes
  • Manage and deliver our construction services
  • Communicate with you about your project
  • Improve our website and services
  • Send you updates and marketing communications (with your consent)

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

Under GDPR and UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability

6. Cookies and Tracking

We use analytics cookies only if you allow them. We use marketing cookies only if you allow them. You can change your choice at any time from the cookie banner or the link in our footer. See our Cookies Policy for the full list of services we use.

When you allow analytics cookies, we use Microsoft Clarity to review heatmaps, clicks, scroll behaviour and session recordings so we can improve the site. Form fields are masked in recordings, and our private admin areas are excluded. You can change your cookie preferences at any time.

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Trovix Group
Unit 15, Britannia Way
Park Royal, London NW10 7PA
Email: contact@trovix.co.uk
Phone: 0333 0492 922